Today is the era of internet and cloud-based technologies where
technology is within reach of the technical as well as the non-technical teams
of an organization. Software-as-a-Service or SaaS is an on-demand, cloud-based
software delivery model that allows businesses and organizations to make use of
applications they require without actually purchasing or hosting them in their
physical systems.
It prevents the organizations from investing in servers or other
high-end expensive machines or software and their maintenance. Instead, a SaaS
provider does all these tasks on behalf of the companies and charges as per the
usage.
SaaS is a great choice for businesses, but the potential
vulnerabilities and how to secure these services remain a problem for all the
SaaS firms or entrepreneurs who aim to build a SaaS application in the future.
What is SaaS Security?
When you think of purchasing a new SaaS-based solution for your
company, the most critical factor to consider is the security of your opting
service. Ironically, one of the most overlooked aspects of these businesses and
enterprises is security.
70% of the organizations that host their data in the cloud are victims
of cybercrime. This figure speaks for itself to realize how indispensable it is
to evaluate a SaaS solution for procurement..
SaaS security is the protection of client privacy and
data associated with cloud services. The main aim is to safeguard the business
logic and the sensitive data in motion from interception and tampering.
Importance of SaaS Security
$113.1 billion would be the revenue generated by SaaS alone by the end
of the year 2021, as predicted by experts. However, the only problem is SaaS
Security and the lack of awareness amongst the customers.
No business owner wants to be held responsible for opting for a
cloud-service provider or vendor who puts the company's mandatory compliances
and standards at high risk, leading to a security breach.
The cloud vendors comply with all the necessary regulations and protect
your system, but one should never solely depend on their security protocols. It
is an added advantage to have your own SaaS security check of the system before
making a deal. The security gaps might lead to loss of revenue and trust of the
customers of your business.
Read More: What are Cloud Technologies and How They Help Business in 2021
Today’s SaaS Security threats to online businesses
SaaS security is a major concern for all new and old businesses using
SaaS Solutions due to several potential risks associated with it. These risks
include risk of data leakage, phishing activities, taking over accounts, gaps
in security configurations, and so on.
Some of the most common threats are as follows:
- Account Takeovers: The hacker can steal the employees'
credentials working in the organization and get into the system to steal
the business logic or the data or attack the web application's
functioning.
- Data access risk: Sensitive data and privacy are among the most common risks associated with SaaS. Every organization has loads of personal information involved in businesses, and this data is the most vulnerable to outside attacks.
- Lack of Identity Management: Misconfigurations in assigning
employees' roles to access the sources of business open doors for hackers to get into the system without any effort.
- Flaws in Service Level Agreement: Service level agreements are the most crucial document between the vendor and the customer. Lack of robustness in the SLA makes it challenging to hold the culprit accountable in an attack.
- Compliance of standards: Companies and organizations often
fail to follow and comply with the organizations' rules and regulations that often becomes a concern for the enterprises that are using SaaS solutions.
- Internal threats: Employees can also be a reason for potential risk. An unaware team of employees who use weak passwords,
neglect the security practices and security protocols, or share credentials with other individuals is also a significant threat.
SaaS Security Checklist
To successfully implement and comply with the regulations and security
standards of your SaaS-based applications, it is not only necessary to analyze
and understand the potential vulnerabilities but to follow remedies to keep
your application safe from the risks.
Here is a list of steps you can take to ensure SaaS security:
- Train and educate your employees.
- Hire security professionals for your firm.
- Train and make your customers aware of the security regulations.
- Implementation of Data deletion policy of customer data.
- Encryption of sensitive data.
- Including security as a part of the Software Development Life
Cycle (SDLC).
- Integrate real-time monitoring of your web application.
- Keep a check on compliance with mandatory standards and penetration testing reports shared by the auditor.
Final remarks
89% of the companies use SaaS-based applications worldwide, and the
numbers are expected to grow higher in the coming years. Businesses must
understand the need and importance of SaaS security and be well prepared to
migrate to the cloud or protect their already hosted applications.
Businesses may consider implementing the SaaS security procedures
themselves or hire a security professional who can help them take care of it.
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